Question 1

What paperwork arrives with every vehicle?

Accepted Answer

Every unit is delivered with: original Canadian title, bill of sale, EU DUA (customs clearance) issued in your dealership's name, EPA emissions certificate, CarFax history report, and the matriculation pack (Ficha Reducida + COC where applicable) ready for ITV.

Question 2

How long does the full process take?

Accepted Answer

Typical timeline: 5–10 days sourcing & inspection in Canada, 25–35 days ocean freight to Rotterdam or Valencia, 5–10 days customs clearance and inland transport. End-to-end: 35–55 days from purchase confirmation to delivery at your lot.

Question 3

How does payment work? Do you require deposits?

Accepted Answer

Standard structure: 30% deposit on purchase confirmation (covers Canadian acquisition + shipping booking), 70% balance on arrival in Europe before final delivery. Wire transfer in EUR. SEPA accepted. Volume buyers (3+ units) qualify for 50/50 split.

Question 4

What if the vehicle arrives damaged or different than described?

Accepted Answer

Every vehicle is photographed and condition-graded in Canada before shipping, with CarFax pulled at point of purchase. We carry full marine insurance — any transit damage is covered. If a unit materially differs from spec, we either repair at our cost or refund the deposit, your choice.

Question 5

Are these vehicles homologated for Spain / the EU?

Accepted Answer

We deliver with the documentation pack required to homologate. Final ITV + matriculation is completed by your team or our partner workshop in Spain (~€1,200 per unit including small adaptations: side markers, speedometer, headlights where required). Most full-size pickups qualify for individual approval (Ficha Reducida).

Question 6

What's the EU import duty and IVA situation?

Accepted Answer

Standard duty is 10% of CIF value. Vehicles manufactured in Canada may qualify for CETA exemption (0% duty) with proof of origin. Spanish IVA is 21% on the (CIF + duty) base. Both are reclaimable for dealer-to-dealer intra-community sales — we issue full DUA documentation in your CIF/EORI.

Question 7

Do you sell to private buyers?

Accepted Answer

No. EuroCan Auto is strictly B2B — we supply licensed dealerships across Spain and the EU. We do not undercut our dealer partners by selling retail.

Question 8

What's the minimum order?

Accepted Answer

One unit. We're built to support both ad-hoc dealer requests (single vehicle for a specific customer order) and volume programs (3+ units consolidated into a container slot for better pricing).

Question 9

Which vehicles are most in demand right now in Spain?

Accepted Answer

Top movers in 2026: Ford F-150 (especially Raptor and Lariat trims), RAM 1500 (TRX and Limited), Chevrolet Tahoe and Suburban, Jeep Wrangler Rubicon, and full-size luxury SUVs (Escalade, Yukon Denali). Diesel-equivalent demand keeps Toyota Tundra and certain Sierra HD trims competitive.

Question 10

Can you source a specific VIN we found?

Accepted Answer

Yes. Send us the VIN or listing URL — our Toronto team verifies availability, inspects the unit, and quotes the full landed cost typically within 48 hours. About 60% of our volume is sourced this way.

Question 11

Do you ship outside Spain?

Accepted Answer

Yes. We regularly deliver to Portugal, France, Italy, Germany, the Netherlands, Poland, and the Balkans. Customs clearance is done at port of entry; final-mile by enclosed or open carrier depending on value.

Question 12

Are there warranties on imported vehicles?

Accepted Answer

We provide a 30-day mechanical guarantee on the powertrain (engine + transmission) from delivery. Original manufacturer warranties from North America generally don't transfer to the EU — extended European warranty (Mapfre, Opteven) can be arranged on request at ~€450 per year.

Question 13

What about CO₂ tax and the new Euro 7 rules?

Accepted Answer

All vehicles we import meet EPA Tier 3 / Euro 5+ equivalence and homologate without restriction in 2026. Spanish CO₂ registration tax applies based on g/km — typically €1,500–€4,000 for full-size pickups, which is built into the dealer's retail price. We provide exact tax calculations per VIN.

Question 14

How do I become a partner dealer?

Accepted Answer

Send your CIF, dealer license (Registro de Empresarios de Comercio), and a brief intro via our contact form. We accept Spanish/EU licensed dealers and approve within 48 hours. Partners get priority inventory access, locked volume pricing, and early notice on inbound units.

Question 15

Do you finance vehicles or accept trade-ins?

Accepted Answer

We don't finance or accept trade-ins directly — we're a supplier, not a retailer. We can introduce you to EU fleet-financing partners that specialize in imported inventory for dealer working-capital lines.

Everything a dealership needs to know